The hotel offers amenities for your comfortable stay and unforgettable experiences
Fabulous Breakfast!
“The breakfast buffet was a delightful experience, offering a wide selection of fresh and delicious items that catered to every taste.” view full review
Spacious Suite!
“We loved the one-bedroom suite, especially the convenience of having two televisions and an extra toilet for our comfort.” view full review
Excellent Concierge!
“Booking tours through the concierge was effortless, adding great value to our stay with their helpful recommendations.” view full review
Relaxing Atmosphere!
“The overall cleanliness and attention to detail in the hotel created a calming environment that made our stay deeply enjoyable.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Billiard tables
Guest Parking
Electric kettle
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Children's pool
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Sun loungers
Sun terrace
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Marasi Drive, Business Bay, Po Box 16021,
Dubai,
United Arab Emirates,
00,
Dubai
Map view
street view
Marasi Drive, Business Bay, Po Box 16021,
Dubai,
United Arab Emirates,
00,
Dubai
City landmarks
Mall
The Dubai Mall
2.6
km
Fountain
The Dubai Fountain
2.6
km
Tower
Burj Khalifa
3.5
km
Aquarium
Dubai Aquarium & Underwater Zoo
2.6
km
Bridge
Souk Al Bahar
1.9
km
Museum
Dubai Dino
1.2
km
Theme Park
Kidzania
2.6
km
off Al Khail Rd
Dubai Design District
930 m
ground fl
Majlis
1.2
km
1st fl
Nayomi
1.3
km
Doha St. Sheikh Zayed Rd Dubai Mall; Mohammed Bin Rashid Boulevard
Gallery One Dubai Mall
1.4
km
Square
Burj Plaza
1.9
km
Dubai Trolley
1.9
km
Bldg 9
cARTel
770 m
Bur dubai Building 20
Bastakia Quarter
1.9
km
Fountain
water fountain
1.3
km
Damac Maison Business Bay RTA Parking
970 m
lower fl
Balqees Honey
1.1
km
Cinema
Reel Cinemas
1.1
km
Farm
Balqees
1.1
km
Sheikh Mohammed Bin Rashid Boulevard
2.0
km
Hysteria Dubai Mall
1.2
km
zoga cafe downtown
1.2
km
The Waterfall
1.2
km
Waterfall
Dubai Mall Waterfall
1.2
km
HSBC Bank Middle East Limited
2.1
km
Marasi Promenade
2.1
km
Financial Center Rd - Dubai - United Arab Emirates
Dubai Ice Rink
2.6
km
Emaar Square
3.1
km
Opera House
Dubai Opera
3.5
km
Nearby
Store
Carrefour Market
890 m
Dubai Hills Estate
Dubai Hills Golf Club
1.2
km
Restaurants
BAI Bar & Terrace
770 m
Marasi Drive
Caribou Coffee
1.6
km
Dubai Downtown Dubai Mall 2nd Flr Financial Centre Rd
Second Cup Cafe
1.6
km
Dubai Downtown The Dubai Mall 2nd Flr Financial Centre Rd
Costa Coffee
1.6
km
Dubai Downtown The Dubai Mall 2nd Flr Financial Centre Rd
Forty Carrots
1.6
km
Dubai Downtown The Dubai Mall 2nd Flr Financial Centre Rd
Malibu Deck
1.1
km
Business
Pacific Groove
1.1
km
Business Bay Paramount Hotel Dubai
Summer Place
1.3
km
V Hotel
Pizzaro
1.3
km
Business Bay
Bikers House
1.3
km
Business Bay Empire Heights
Flashback - Speakeasy Bar & Lounge
1.1
km
Business Bay
Entrecote Cafe de Paris
1.7
km
The Dubai Mall
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
clean
friendly staff
lingering smells
limited local facility
7.6/10
Very good
Rooms
7.3
Location
7.0
Service
8.7
Dining
7.9
Guest reviews
7.6/10
based on 20 reviews
8.7
8.7/10 based on 6929 reviews
John
United Kingdom,
April
2024
6.6/10
My stay at the hotel was enjoyable overall. The room, though spacious and comfortable, had a lingering cigarette smell that was disappointing, not fully meeting the 5-star expectations. Additionally, there was a constant seafood scent throughout my stay.
Rooms
6.0
The room was spacious and comfortable but had a cigarette and seafood smell persisting throughout.
Service
7.0
The staff was helpful and nice, but the service was not perfect.
Location
5.0
The hotel's location was not the best as it required taxis for most places. However, the view over downtown & the Burj was lovely.
Dining
8.0
The dining experience was very nice with a good variety of food and fairly priced options.
Facilities
7.0
The facilities were decent, with self basement parking available and a variety of dining options.
clean
lingering smells
Laura
United Kingdom,
March
2024
8.2/10
The hotel has great space with modern design and high privacy, but could improve rates for a better value. It smelled like cooking every morning, which was a bit unpleasant.
Rooms
8.0
The rooms provide great space with modern design and high privacy.
Service
9.0
The service was professional, hospitable, cooperative, and welcoming. Sarah was especially amazing.
Location
9.0
The hotel is perfect, just 5 minutes by taxi from Dubai Mall and 10 minutes drive from the closest beach La Mer, a super clean public beach. It is so close to downtown.
Dining
7.0
The dining experience was not much good, but can be improved. The Avocado eggs on toast and eggs benedict were great, as well as the buffet selections.
Facilities
8.0
Modern Design
Cooking Smell
Karen
United Kingdom,
March
2024
7.4/10
My stay at the hotel was a mix of great views and some minor inconveniences. The rooms offered a beautiful and sparkling clean space with a good view of Dubai canal, yet they would benefit from an upgrade. The service was overall friendly, especially at the check-in desk, but there were some gaps in customer service training. The location, while close to Dubai Mall and offering great views, was slightly marred by ongoing construction. The dining experience was enjoyable with a good variety of food choices, but a bit pricey for what was offered.
Rooms
8.0
The rooms were beautiful and sparkling clean, affording a good view of Dubai canal. However, an upgrade would enhance the experience.
Service
7.0
The service staff were friendly and helpful, particularly at the check-in desk. Some areas could benefit from more training.
Location
6.0
The location provided lovely views over downtown and the Burj, but ongoing construction made it uncomfortable to walk outside the hotel.
Dining
7.0
The dining experience was really tasty with a good variety of food options for both adults and kids. However, it was a bit high-priced.
Facilities
9.0
The facilities were modern and well-maintained, offering self-basement parking and valet parking for free.
clean rooms
ongoing construction
Mark
United Kingdom,
March
2024
7.4/10
The hotel rooms were spacious and comfortable, although fell short of the 5-star rating expectations in terms of overall look and feel. The service was very helpful and courteous, making the stay enjoyable. The location, while close to Dubai Mall, lacked nearby amenities, requiring frequent taxi rides. The dining experience offered a variety of foods but could have been improved with more traditional dishes. Overall, a comfortable stay with room for enhancement.
Rooms
7.0
The rooms were spacious and comfortable with a large bed.
Service
9.0
The staff was friendly, courteous, and very helpful throughout my stay.
Location
6.0
The location was convenient, especially if you have a car, but lacked close by supermarkets.
Dining
8.0
The dining experience was good with a variety of foods to choose from.
Facilities
7.0
The hotel facilities were adequate for a comfortable stay.
Peter
United States,
December
2023
7.8/10
I stayed at the hotel for 3 nights and found the rooms to be spacious and comfortable, although they fell short of the expected 5-star standard in terms of overall look and feel. The staff was very nice, and the location was convenient, especially for breakfast.
Rooms
7.0
The rooms were spacious and comfortable, but not up to the 5-star standard, especially for handicapped guests.
Service
8.0
The service was perfect with kind reception and housekeepers, but some staff seemed untrained in customer service.
Location
8.0
The location was convenient, very close to Dubai Mall, with a great view of the canal. However, it was not ideal for local facilities and required taxis for access.
Dining
9.0
The dining experience was superb with a huge variety of foods to choose from and lovely staff.
Facilities
7.0
The facilities were good, but some areas could be improved for guest convenience.
Michael
United States,
November
2023
8.2/10
The hotel has spacious and well-lit rooms, although they lack some furniture expected in a 5-star hotel like a nice rug. During my stay, I had to deal with a leaking sink that made an annoying noise. Service was outstanding, with quick and professional assistance for all my requests. The location offers easy access to the city center and the Deira city area, which was convenient for me. The dining experience was excellent, with a great variety of delicious food options.
Rooms
7.0
The rooms are big and light, though lacking some essential furniture. I had a leaking sink issue during my stay.
Service
9.0
The service was exceptional, with friendly and helpful staff catering to all my needs promptly and professionally.
Location
8.0
The location is very nice, offering easy access to the city center and the Deira area. It was convenient for my stay.
Dining
9.0
The dining experience was fantastic, with a great variety of delicious food options available.
Facilities
The facilities were excellent, enhancing my overall stay.
George
United Kingdom,
November
2023
8.0/10
The hotel offers very spacious and clean rooms, but there is a lack of plug sockets and a bad smell. The service was exceptional with friendly and helpful staff. The location is great with an amazing view of the canal but surrounded by construction. The dining experience was really tasty with a good variety of food. Overall, a comfortable stay with some minor drawbacks.
Rooms
7.0
The rooms are very spacious and clean, but lacking plug sockets and have a bad smell.
Service
9.0
The service was exceptional with friendly and helpful staff.
Location
8.0
The location is great with an amazing view of the canal but surrounded by construction.
Dining
8.0
The dining experience was really tasty with a good variety of food.
Facilities
8.0
The hotel offers a variety of facilities for a comfortable stay.
Joel
United States,
November
2023
6.0/10
My stay at this hotel was quite disappointing overall, as I found it to be overrated and not a good value for money. The rooms were outdated, but they were spacious and comfortable, offering a nice city view. The service from Miki and Andrew was exceptionally friendly and helpful, from the reception to the spa and housekeeping. However, the location was a bit misleading and hard to reach, with loud music nearby, although it was convenient for reaching Dubai Mall. The dining experience was forgettable and not worth the price, with only a few standout dishes. Despite these drawbacks, the facilities were decent.
Rooms
5.0
The rooms were outdated, but spacious and comfortable, with a nice city view.
Service
8.0
The service, especially from Miki and Andrew, was very friendly and helpful throughout my stay.
Location
6.0
The location, although convenient for Dubai Mall, was a bit hard to reach and noisy at times.
Dining
5.0
The dining experience was forgettable and not worth the price, with only a few standout dishes.
Facilities
7.0
The facilities were decent during my stay.
A.
United Kingdom,
October
2023
7.8/10
I had a pleasant stay at the hotel with clean and comfortable rooms, friendly staff, and a nice dining experience. However, the location had some drawbacks but overall provided good value for money.
Rooms
8.0
The rooms were spacious and clean, offering a good variety with a comfortable bed.
Service
9.0
The staff, especially Mr Hasan and Mr Mohareb at reception, were very friendly and helpful, making my stay enjoyable.
Location
7.0
The hotel's position was convenient for those who intend to walk around Dubai, but the surrounding construction was a downside.
Dining
8.0
The dining experience was nice with a variety of food and drink options.
Facilities
7.0
The facilities were good, providing essential services like room service and laundry.
Danny
United Kingdom,
October
2023
7.4/10
My stay at this hotel was disappointing in terms of value for money and the overall rating. While the rooms had an amazing view, they lacked some basic furniture and amenities commonly found in 5-star hotels. The spacious and tidy room did not live up to the expected standards.
Rooms
6.0
The room offered an amazing view and was spacious and tidy, but lacked some essential furniture.
Service
9.0
The staff, especially Anas at the reception, were friendly and accommodating. The housekeeping team delivered perfect and quality service.
Location
7.0
The hotel's position was nice, offering easy access to the city center and Deira city/Al Seef area. However, the loud music and lack of local facilities were drawbacks.
Dining
8.0
The dining experience was satisfactory with some great options like Avocado eggs on toast and eggs benedict. The top-notch restaurant provided a panoramic view of Dubai.
Facilities
7.0
The hotel facilities were decent, but improvements could enhance the overall guest experience.
Arthur
United Kingdom,
October
2023
8.6/10
The hotel has big and very comfortable rooms but the smell of old cigarette was a downside. The service was exceptional, especially Ferdi and Korede made me feel at home. The location is perfect, just 5 minutes from Dubai Mall and very safe, but not well maintained at night. The dining experience was delightful with great food selections. The facilities were top-notch.
Rooms
8.0
The rooms were beautiful and very comfortable, but the smell of old cigarette was a bit off-putting.
Service
10.0
The service was exceptional, with professional, hospitable, and welcoming staff.
Location
7.0
The location is perfect, close to Dubai Mall and Business Bay cafes, but not well maintained at night.
Dining
9.0
The dining experience was great with delicious offerings including Avocado eggs on toast and eggs benedict.
Facilities
9.0
The facilities were top-notch with self basement parking and valet parking available for free.
J.
United States,
October
2023
7.8/10
My stay at the hotel was a mix of ups and downs. The rooms were beautiful and sparkling clean, but I wish there were more furniture and brighter lighting. The service was top-notch with very friendly and helpful staff, though some basic amenities like valet parking were missing. The location had its perks with easy access to the city center, but the ongoing construction nearby made it a bit uncomfortable. The dining experience was a hit and miss, with some great options but room for improvement. Overall, a decent stay but with room for enhancements.
Rooms
8.0
The rooms were beautiful and sparkling clean, but lacking in furniture and had dim lighting.
Service
9.0
The service was really friendly and helpful, addressing all my requests promptly.
Location
7.0
The location had both advantages and disadvantages, being close to the city center but affected by nearby construction.
Dining
7.0
The dining options were good overall, but there was room for improvement.
Facilities
8.0
The hotel offered a range of facilities to cater to different needs.
Christopher
United Kingdom,
September
2023
7.8/10
My stay at the hotel was a mix of great experiences and a few setbacks. The rooms were beautiful and sparkling clean, with a comfortable bed, but it was quite annoying that there was no complementary water provided. The service from the staff was very friendly and helpful, especially the lady at the check-in desk, who went out of her way to assist. The location, though under construction during my stay, had some great views of the canal and business bay, especially after sunset, but it felt somewhat isolated with not much to do around the hotel. The dining experience was very good with a wide variety of choices, though it was a bit pricey at AED110 per person. Overall, the hotel offered excellent customer service and was a nice place to stay.
Rooms
8.0
The rooms were beautiful and sparkling clean, with a comfortable bed.
Service
9.0
The staff were all helpful and provided excellent customer service both at the reception and in the restaurant. Even the operator when I dial 0 always goes the extra mile to help their customers.
Location
7.0
The location was just fine for a tourist stay, although it felt isolated with not much to do around the hotel.
Dining
8.0
The dining experience was very well done and serviced by wonderful staff.
Facilities
7.0
The hotel provided all the necessary facilities for a comfortable stay.
Friendly Staff
Annoying
Horace
United States,
August
2023
8.2/10
The hotel offers exceptional rooms that are spacious and clean, although there was a cooking smell every morning. The service was excellent, especially from Emmanuel in the housekeeping team. The location is good for business areas but not ideal for families. The dining experience was outstanding with a variety of options, although some days lacked variety. Overall, a great stay with a few minor drawbacks.
Rooms
8.0
The rooms are exceptional, spacious, and clean. However, there was a cooking smell every morning.
Service
9.0
The service was superb, with helpful staff always available to assist you.
Location
7.0
The location is good for accessing the WTC and Financial district, though it requires a car to reach other places and might not be ideal for families.
Dining
9.0
The dining experience was outstanding with great variety, including delicious options such as Avocado eggs on toast and eggs benedict.
Facilities
8.0
The facilities were solid, providing everything needed for a comfortable stay.
Gary
United Kingdom,
August
2023
8.2/10
I had a pleasant 3-night stay at the hotel. The rooms were spacious and clean with a comfortable bed, making for a good night's sleep. The large rooms were a definite plus, ensuring a clean and cozy environment during my stay, although the location was not the best due to ongoing construction and lack of interesting sights for walks.
Rooms
8.0
The rooms were full of great staff, big, and clean.
Service
9.0
The service was top-notch, with the friendly and helpful reception staff providing valuable information with a smile and kindness.
Location
7.0
The hotel is conveniently close to the Dubai Mall, ensuring easy access to shopping and entertainment venues. Additionally, being near several landmarks like Kite Beach offers great exploration opportunities.
Dining
9.0
The dining experience was outstanding with a great variety of foods and drinks to choose from, adding to the overall enjoyment of the stay.
Facilities
8.0
The hotel offers a range of facilities including room service, laundry, valet parking, and tours/ticket assistance, enhancing the overall guest experience.